Last updated: 25 July 2026
We want every customer to feel confident before subscribing. For this reason, Live Sports IPTV offers a trial period so you can test the service, check your device compatibility, review the available content and make sure you are happy before making a purchase.
1. No refund policy
All paid subscriptions are prepaid and non-refundable once payment has been made, access has been activated and account details have been issued. This includes situations where you change your mind, stop using the service, choose the wrong package, experience device-specific issues, have internet or Wi-Fi problems, or decide that the service is no longer required.
2. Trial before purchase
A 48-hour trial is provided so you can test the service before paying. Please use the trial to confirm that the service works on your preferred device, your chosen IPTV player, your home network and your internet connection, and that the package is suitable for your needs. By making a purchase after the trial, you confirm that you are satisfied and wish to continue with a paid subscription.
3. Content and service availability
Content, channels, categories, apps, providers, server performance and availability may change from time to time. We do not guarantee that any specific movie, series, live channel, event, sport, programme or category will always be available. These changes do not create a right to a refund.
4. Technical issues
If you experience a technical issue, please complete the troubleshooting steps in our support guides and contact us with the results. Our support team will assist where possible. We may, at our discretion, help with setup, provide alternative app guidance, refresh access or offer other reasonable support steps, but this does not change the no-refund policy.
5. Incorrect details or unsupported devices
You are responsible for submitting accurate information, choosing the correct package and testing your device during the trial period. If your device, app, network or internet connection is not suitable after purchase, the subscription remains non-refundable.
6. Card and crypto payments
Card payments are accepted, but supported cryptocurrency payments are preferred and may receive the advertised crypto discount. For crypto payments, you are responsible for using the correct payment network, wallet address, amount and invoice timing. Blockchain network fees, underpayments, overpayments, wrong-network transfers, expired invoices or payments sent outside the checkout instructions may not be recoverable.
7. Late cancellations
If you wish to cancel a renewing arrangement or avoid the next billing period, please contact us at least 24 hours before your next payment is due. Payments that have already been processed, or cancellations requested less than 24 hours before the next payment, are not eligible for a refund.
8. Contact
For refund policy questions, payment questions or support requests, please contact us using the contact page and include your name, email address, package details and a clear description of the issue.
This policy should be read together with our Terms & Conditions and Privacy Policy.